At times, use negotiation and influence to advocate on behalf of eBay and/or the customer.Be empathetic to customer concerns and display a candid desire to serve with ownership through to resolution.Share learning with team in daily huddles for exciting/unique issue/query worked.Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy.Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution.Including adoption of eBay tools and/or standard processes Coach merchants so that issues and policies do not impede their business in future and help them develop a proactive approach to avoidance (as opposed to resolution after the fact).Resolve issues for merchants of any eBay specific impediment to growth and sales (including defect reviews/removal, eMBG case review/action, technical issues, standards and policy related issues).Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.Lead the same in terms timely login & staffing during break time. Handle all hotline volume within the define SL.Work as per defined processes and SLA – outlook issue process.Handle day to day reactive issues with merchants via inbound and outbound phone and email.This teammate will be the primary point of contact for AM’s and proactively connect with sellers either via phone or emails to help resolve their issues. Providing a timely resolution as well as maintaining a positive relationship with the account management group.
Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview ) eBay was founded by Pierre Omidyar in 1995 and became a notable success story of the dot-com bubble. is an American multinational e-commerce company based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. Ebay Careers 2023 Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Syllabus, Exam Pattern, Selection Process: Ebay Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.Tech, MCA, Any Degree branches are eligible to apply. Here you can find the Ebay address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.
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